NFL OnePass Presented by DKB, is your digital key to making the most out of attending NFL Events. Fans can download the app in the App Store or on Google Play. Alternatively, fans can register on www.nfl.com/frankfurtonepass to participate in activities (i.e. NFL OnePass). Registration is FREE for NFL OnePass – no purchase necessary.
How does NFL OnePass work?
There are two ways fans can register. One, by downloading the app and completing registration inside the app. Or two, visiting nfl.com/OnePass on a web browser.
By having NFL OnePass and the app, fans can:
o Access information on the 2023 NFL Frankfurt Games
o Use our interactive map to help navigate round Frankfurt Stadium
o Participate in interactive activities at NFL Experience Frankfurt
o Earn badges for participating in activities
o Ask Vince, the NFL's 24/7 concierge any event-related questions
o Receive alerts on the latest event information
Where can I use NFL OnePass?
NFL OnePass can be used at NFL fan events throughout the year including 2023 NFL London Games and 2023 NFL Frankfurt Games!
REGISTRATION
What is the age requirement for NFL OnePass registration?
You must be over the age of 18 to register for NFL OnePass. For your safety, all fans registering will be required to accept the waiver to participate in interactive games. During registration, adults will have the opportunity to add up to 5 minors. If you forget to add a minor during registration, you do not need to re-register.
What happens if I enter incorrect information during registration?
If you entered incorrect information during registration, you will have the ability to edit your mobile phone number in the app. Navigate to the "More" section and click on "Edit Profile". Please note at this time, no other additional information can be updated.
Will minors have their own NFL OnePass?
No. Only adults over the age of 18 can register on NFL OnePass.
What if I do not have a smart phone?
You may register for NFL OnePass on your. To register on your desktop, please visit NFL.com/OnePass. For all other methods of registration, fans will receive their NFL OnePass via email.
NFL OnePass App
Where can I download the NFL OnePass app?
Fans can download the app in the Apple App Store or Google Play by searching "NFL OnePass". Fans who are unable to find the app can visit nfl.com/apps.
What happens if I register for NFL OnePass before I download NFL OnePass app?
Once you've downloaded the app, you will be directed to a screen with a "login" button. Please click on the button and login with your NFL.com account. Your NFL OnePass will appear in the app on the top right corner for easy access.
Who can I contact if I have an issue with the NFL OnePass app?
Please email OnePass@nfl.com for any issues or locate a guest services booth on-site at an NFL event.
GAME PARTICIPATION
Can I participate in interactive games without NFL OnePass?
For your safety while participating in interactive games, you will be required to accept the waiver when registering for NFL OnePass. For fans under the age of 18, an adult will need to accept the waiver on your behalf. All games that require NFL OnePass will be marked with signs onsite.