SUPER BOWL LIX OPENING NIGHT FUELED BY GATORADE ACCESSIBILITY GUIDE
Opening Night fueled by Gatorade at Caesars Superdome Stadium on Monday, February 3 2025 is dedicated to ensuring a welcoming experience for all fans, including fans with disabilities. If you're a fan with disabilities or require additional sFupport, please review the following information, as it may differ slightly from the details posted online with the stadium's accessibility information.
By clicking below, you can navigate directly to items included within each category:
GENERAL ACCESSIBILITY INFORMATION
Ticketing
The NFL is committed to providing a first-class experience to all of its fans. Tickets for Opening Night are currently available by visiting: SuperBowl.com/OpeningNight
Tickets are $20, inclusive of all Ticketmaster and venue fees.
Accessible Seating
Accessible seating is available throughout Caesars Superdome.
If you are located on the 100 Plaza level, visit the Guest Relations Center adjacent to Section 135 to request accessible seating. If you are currently on the 200 Loge level, 300 level or 500 Terrace level, identify a stadium usher or attendant for available accessible seats nearest your section.
Transportation and Parking
Parking for general public and Opening Night fueled by Gatorade ticket holders will not be available for advance purchase in and around Caesars Superdome. To help manage the high parking demand and anticipated congestion from heavy event traffic, the City of New Orleans strongly encourages locals and Opening Night visitors to use public transit or rideshare apps for their travel needs.
If parking is needed, it is recommended to make arrangements in advance to ensure availability.
A few sites tracking information and real-time NOLA parking inventory and offer accessible parking options:
For information about Paratransit Service, visit the Transit Accessibility page at https://www.norta.com/ride-with-us/know-before-you-go/transit-accessibility/paratransit-service. Wheelchair-accessible vehicles can also be requested through rideshare apps. The designated drop-off / pick-up location is at Duncan Plaza.
For more information about accessible parking locations and their proximity to fan entry points, please contact the Mobility Assistance Program at superbowlada@gmail.com or (888)745-1455.
Accessible Entrances
All Caesars Superdome entries are accessible. The Mobility Assistance team, easily identified by their blue vests, is available at all entrances to provide wheelchair assistance as needed. Accessible ramps are located on the east side of Caesars Superdome, offering access to the plaza level and stadium gates. Once inside the stadium, all gates are equipped with elevators and escalators to reach different levels. Elevators are prioritized for guests requiring accessible accommodations.
NFL Clear Bag Policy
Consistent with all NFL games, the NFL strongly encourages fans not to bring any type of bag to the stadium, but if necessary, clear bags outlined in the Clear Bag Policy are permissible.
The NFL does allow exceptions for special medical equipment after proper inspection. Security will be present at stadium entrances to screen these bags.
Can fans bring special items into Opening Night because of a medical condition?
Yes. While outside food and drink is ordinarily not allowed inside Caesars Superdome, exceptions will be made for fans with a special medical dietary restriction.
Additionally, medical items such as a fan requiring insulin, or an EPI pen can bring his or her medically necessary materials and medications provided all medicine has a prescription label with the fan's name. Out of concern for the event staff who handle the trash, fans should dispose of medical waste and syringes in the proper disposal located at the First Aid stations Plaza 134, 147, Loge 235, 277, Terrace 527, 557. (see the First Aid locations on our event site maps in the NFL OnePass app). Guests should not dispose of these items in other trash bins in the stadium.
STADIUM FACILITIES
Restrooms
Family restrooms are available on the Loge 200/300 level, 300/400 Suites, and accessible restrooms are prevalent throughout Caesars Superdome.
Does the NFL provide food options for special dietary needs?
Opening Night will have food vendors that provide special dietary options. You can find their locations by checking the event site maps in the NFL OnePass app.
Mothers Nursing Room
There are several mothers' nursing rooms on site at Opening Night, these can be found at the following locations:
- Mercedes Benz Endzone Club
- Plaza – Atrium areas near Section 109/111, 117/119, 137/140, 144/147
- Loge – Section 215/217, 255/259
- Terrace – Section 511/513, 521/535
- 600 Level – Section 614
Sensory
Sensory Bags: Guests may checkout Sensory Bags at no cost to utilize fidget toys, noise cancelling headphones, and other resources during events. For checkout, please proceed to the Guest Relation Center located adjacent to section 135, on the Plaza Level at Caesars Superdome. In exchange for the issuance of a sensory bag, you will be required to submit a valid government issued photo ID.
Sensory Rooms: Kulture City Quiet Rooms provide a quiet, relaxing space for guests with sensory issues. If a patron needs to use a quiet room, please visit the nearest Guest Services Desk to request access. There are two rooms located on the Club (200) level – one on the north side and one in Claiborne Market in the southwest corner.
Service Animals
Service animals (dogs, and in some cases, miniature horses trained to perform work/do tasks for a fan because of a disability) and service animals in training are permitted into Caesars Superdome and may accompany fans with a disability in all public areas of Opening Night (where other fans are permitted). Other animals, including emotional support or household pets are not allowed.
ASSISTIVE SERVICES
Mobility Assistance
Opening Night is fully accessible for all wheelchairs and mobility devices, offering a welcoming experience for everyone. If you did not bring your own device and are in need of mobility assistance entering, during, or exiting the event, wheelchair attendants are available to assist you from one location to another. Wheelchairs are not available to rent.
Please look for a Mobility Assistance teammate, wearing blue vests and are located at all Entries and hospitality areas. A representative can also assist you from the Fan Service Booths and within the stadium Guest Relations Center adjacent to section 135 on the Plaza level. You may also call 888-745-1455 to reach the Mobility Assistance Program and request a wheelchair attendant to your location.
Wheelchairs (manual or power-driven) and three or four-wheeled scooters are allowed only for use by fans with mobility disabilities. For safety reasons, requests to use other power-driven, mobility devices will be reviewed on a case-by-case basis. Powered mobility devices may be charged at the accessible seating areas within the stadium. Fans should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20-amp circuit.
Auxiliary Aids
As a service to our guests who are hard of hearing, Caesars Superdome will offer assistive listening devices (ALDs) in the Guest Relations Center adjacent to section 135 on the Plaza level. Devices do not need to be reserved and will be checked out on a first come first serve basis. A valid government photo ID will be held until the device is returned.
Throughout the event there will be live broadcasting through the NFL OnePass app from Westwood One.
Additionally, if needed, you can take the following steps to enable captioning on your personal device and listen via the NFL OnePass app that fans can access on their phones. The steps below are for both iPhone and Android.
Enable Captioning for your Apple/iOS device:
- Go to Settings
- Select Accessibility
- Scroll down to the section labeled "Hearing" and select Live Captions
- Tap the toggle to turn on "Live Captions (Beta)"
- You can customize the text, size and color of all captions by selecting the "Appearance"
Enable Captioning for your Android device:
- Open your device's Settings app
- Tap Accessibility
- Caption preferences.
- Tap Show captions.
ADDITIONAL RESOURCES
Who can I contact BEFORE the event to ask questions about accessibility and Mobility Assistance?
For all accessible questions prior to Opening Night on Monday February 3, 2025 contact mobility assistance by email, superbowlada@gmail.com or by phone 888-745-1455. For other event questions, email Experience.Support@NFL.com
How do I contact Mobility Assistance DURING the event?
If you have questions or need mobility assistance during the event, please call the Mobility Assistance Program at 888-745-1455. Mobility Assistance teammates can be identified wearing a blue vest and are located at the Fan Entries and the Fan Services Booths. For accessibility and fan service locations, check out our event site maps within the NFL OnePass app.